Returns & Exchanges

At Simabrand, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day return window for unopened and unused products.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.